fAQ

frequently asked questions

Our reception is open daily from 9:00 AM to 7:00 PM, Monday through Sunday. While we do not offer 24-hour reception, you can reach us outside these hours via our AI BotChat system on WhatsApp for any assistance you may need.


Please note that we operate a single reception for both locations, which is located at Amber Gardenview Studios, Veres Pálné utca 26, 1053 Budapest. When you arrive, you’ll find our doorbell labeled ""Amber Studios"" to the right of the entrance. Our other location, Amber Terrace Studios, is located in Veres Pálné utca 7, 1053 Budapest, just 100 meters apart and managed through a single reception.

Check-in begins at 3:00 PM at our reception, located at 26 Veres Pálné utca, 1053 Budapest at Amber Gardenview Studios. You can check in at reception between 3:00 PM and 6:30 PM for both Amber Gardenview Studios and Amber Terrace Studios.

If you plan to arrive after our reception hours, you will need to use our self-check-in service. Please email us your expected arrival time. If you are arriving outside of reception hours, we will provide you with detailed self-check-in instructions.

Please note that, in accordance with local regulations, all guests are required to upload their identification documents into our online registration system which is connected to the Hungarian VIZA system of the Ministry of Internal Affairs. 

For guests with a reservation at Amber Terrace Studios (7 Veres Pálné utca), if you arrive after reception hours, you will check in directly at that location using our self-check-in process—there is no need to visit the reception at Amber Gardenview Studios.


If you have any questions or need assistance, our team is happy to help.

Our reception opens at 9:00 AM, and you are welcome to store your luggage in our dedicated luggage room located next to the reception at 26 Veres Pálné Street, where Amber Gardenview Studios are situated. If your studio becomes available before the standard 3:00 PM check-in time, we will be happy to notify you and offer early check-in. Please note that early check-in is subject to availability and can only be confirmed on the day of your arrival; we are unable to guarantee it in advance.

If you arrive after 7 PM, self-check-in is required. Please inform us in advance if you will be arriving outside our reception hours. Your accommodation must be fully paid, and your documents uploaded to our online registration system, as required by law. Once your reservation is active and paid, you will have access to the registration portal. After completing registration, we will send you detailed self-check-in instructions, including how to retrieve your key from our keybox system and access your studio.


Please also note whether your accommodation is at Amber Gardenview Studios (Veres Pálné utca 26) or Amber Terrace Studios (Veres Pálné utca 7), as this is important for your arrival.

For your convenience, we provide an on-site reception located at Veres Pálné utca 26, on the ground floor of Amber Gardenview Studios. Our reception is open daily from 9:00 AM to 7:00 PM.


In addition, we offer a 24/7 online reception service, featuring a well-trained AI assistant ready to answer your questions and assist you with anything related to your stay at Amber Studios and your experience in Budapest.

Check-out time at Amber Studios Budapest is by 10:00 AM. You can check out at our reception, where you’ll also find our luggage room for your convenience. Our reception is located at Amber Gardenview Studios in Veres Palne utca 26.  Alternatively, you can simply leave your studio and drop your key in one of the “AMBER KEYS” letter boxes, which are located in the common areas and near the entrance doors of both properties. This makes check-out quick and easy, whether you choose to visit reception or use the key drop boxes. 

We offer a fast and seamless check-in process through our online registration system, which you can complete before your arrival in Budapest. If you prefer, you may also proceed directly to your studio and check in independently, without visiting our reception.


For guests arriving after our on-site reception closes at 7:00 PM, we provide a convenient self check-in option. Using our online registration and secure keyboy system, you will be able to access the key for your assigned studio and enter your accommodation at your arrival time.


This flexible approach ensures a smooth and hassle-free arrival, tailored to your travel schedule and preferences.

You may securely store your bicycles in the inner courtyards of Amber Gardenview Studios or Amber Terrace Studios. It is not permitted to keep bicycles inside the studios.


Please be advised that parking in Budapest’s city center on public streets is chargeable, and certain areas are strictly reserved for permanent residents. To facilitate your parking needs, we recommend using the 'PARKL' app, available for download on both Google Play and the App Store. You can find more information and download the app here: https://www.parkl.net/en/.


Secure Your Parking Spot in Advance: 

To ensure a hassle-free experience, we encourage you to book a parking space in one of these underground garages close  ( 5-8 min walking distance) to our property in advance through our trusted partner. With just a few clicks, you can secure your spot and enjoy peace of mind during your stay. Use our exclusive coupon code **AMBER10** to receive a 10% discount on your booking.

Book your parking space here: https://budapestcarpark.com


Pollack Garage

A separate underground parking facility is available at Pollack Garage on Pollack Mihály Square, approximately a 10-minute walk from the property. This garage, which is not included in the budapestcarpark.com reservation system, is the most economical option nearby.

Address: 1080 Budapest, Pollack  Mihály Square 

Website: http://pollackgarazs.hu/

For a three-night stay, we provide one cleaning and towel change. For longer stays, cleaning and towel service are offered every third day. If you stay for seven nights, we will also change your bed linen once during your visit.

It is strictly prohibited to remove towels from the accommodation. All towels provided are intended for use exclusively within your accommodation at Amber Studios. This policy helps us ensure proper hygiene, maintain the quality of our amenities, and provide all guests with clean towels throughout their stay. We kindly ask for your cooperation in respecting this rule. We can provide you with towels that are no longer in use or have minor damages with a limited amount.

To make your stay more enjoyable, we provide the following:


In-Room Coffee:

Each studio is equipped with a kettle and complimentary coffee powder, available on your check-in day. You are welcome to prepare your own coffee at your convenience. If you prefer professionally brewed coffee or a wider selection of teas, we recommend several excellent breakfast and coffee places located nearby.  We hope these options enhance your experience, whether you choose to enjoy a quiet cup in your room or explore the vibrant local café scene.

We do not offer breakfast on-site, but you’ll find a variety of highly rated breakfast spots just steps from our property—each one more delicious than the last. We love supporting our local community and encourage you to explore the fantastic breakfast options we recommend. Enjoy discovering your new favorite morning spot!

Yes, you can safely drink the tap water in our studios. The water is clean, hygienic, and comes from the high-quality springs of Gellért Hill. Many guests enjoy its fresh taste. If you prefer bottled water, there are several food shops nearby where you can easily purchase it.

Amber Studios operates two separate locations, each just 100 meters apart and managed through a single reception. Amber Gardenview Studios are situated at 26 Veres Pálné utca, where our reception is also located. Amber Terrace Studios can be found at 7 Veres Pálné utca, a short walk from the main building. Both properties offer Small, Medium, and Large Studios, all similarly equipped to ensure a comfortable stay. The main difference is their address and proximity to the reception; otherwise, guests can expect the same level of amenities and service at both locations.

At Amber Studios Budapest,  each studio apartment is equipped with air conditioning for the summer months and central heating during the winter, ensuring a comfortable stay year-round at both Amber Studios properties. 

Amber Gardenview Studios in Veres Palne utca 26, where our reception is conveniently located does not have an elevator. All studios are situated on either the ground floor or the first floor and are accessible only by stairs. The staircase is wide and gently sloped, making it relatively easy to use. 


Amber Terrace Studios, located in Veres Palne utca 7, is equipped with an elevator for your comfort and convenience. Studios in this building are located on the first and second floors. Please be aware that the building also features a half floor (mezzanine), so your studio may be positioned on what is effectively the second or third floor. The elevator has a maximum capacity of 3 persons.


If you have any questions about accessibility or need assistance with your luggage, our staff will be happy to help.

We offer a complimentary luggage storage room for all Amber Studios guests, available daily from 9:00 AM to 6:30 PM. The luggage room is conveniently located next to our reception at Amber Gardenview Studios, 26 Veres Pálné Street.

For inquiries about extended stays, please email us at amber.studios.budapest@gmail.com with your preferred dates, the number of guests, and your desired studio type. We will be happy to provide you with a tailored offer

We recommend that our guests plan visits to various attractions in Budapest before their arrival and, if possible, purchase tickets online in advance. Some popular sights, such as tours of the Hungarian Parliament, often sell out during the high season. A must during your visit to Budapest is certainly a boat cruise on the Danube—especially those after sunset, as the city’s unique night-time illumination is a spectacle in itself. Visiting our thermal baths is also a true bathing experience, both in winter and summer. Many of the most popular baths among tourists offer outdoor pools with cold water in the summer. Here are several web links where you can book tickets directly with the operators. Many of these sites provide exclusive online discounts when you purchase your tickets in advance. 


  • We recommend Hop-On Hop-Off bus tickets as an excellent way to explore all of Budapest’s major attractions. These buses allow you to conveniently visit top sights across the city at your own pace, making them a flexible and stress-free option for discovering Budapest’s highlights: BUY TICKETS HERE



  • Tickets for Cruises, Thermal Baths, Folklore Concerts and Dance Performances, Jewish Heritage Tours, Classical Concerts and more: BUY TICKETS HERE
    Budapest has an extensive, efficient, and affordable public transport system that includes metro lines, trams, buses, trolleybuses, suburban trains (HÉV), and even public boat services on the Danube.  

    Tickets/passes can be purchased at metro stations, vending machines, newsstands, and via the BudapestGO app:

    https://bkk.hu/en/tickets-and-passes/budapestgo/

    For comprehensive information about Budapest’s public transportation, with details on routes, tickets, airport transfers, and travel planning please check their website: https://bkk.hu/en/

    Avoid exchanging money at the airport, as rates are typically less favorable. Always check the current exchange rate on the official National Bank of Hungary website: https://www.mnb.hu/en/arfolyamok.


    Be cautious of tourist traps in the city center, particularly on Váci utca. Always review recent comments about any venue you plan to visit on Google Maps.


    In restaurants, double-check your invoice to see whether the service charge (szervízdíj) is included—each establishment handles this differently.


    For your safety and to avoid being overcharged, we recommend using taxis that offer online booking and payment options. Be cautious when hailing taxis directly from the street, as some may charge significantly higher fares or use unreliable pricing.

We warmly welcome families with young children at our accommodation. For your convenience, we offer a complimentary cot or crib for children up to 2 years old. Additionally, children up to 6 years of age can stay free of charge when sharing the parents’ bed, making your family trip both easy and affordable. Children and infants can be accommodated in Medium and Large Studios, but not in Small Studios. 


If you would like to request a cot or crib for your studio, please let us know in advance so we can have everything prepared for your arrival. We look forward to making your family’s stay as comfortable and enjoyable as possible.

For the comfort and hygiene of all our guests, we do not allow animals on board. Thank you for your understanding.

At Amber Studios Budapest, guests have access to a washing machine and drying rack, with complimentary washing powder provided for your convenience. This self-service laundry facility is available for a fee of €5 per use, payable by credit card. The washing machine is located at our reception at Veres Pálné utca 26, within Amber Gardenview Studios. For your ironing needs, an iron and ironing board are available upon request at our reception. If you prefer, we can also recommend several nearby professional laundry services—please feel free to ask our team or consult our AI ChatBot for details.

If you're looking to rent a car in Hungary, you'll find many options online. For convenience and reliability, we recommend choosing an internationally recognized company within walking distance.

One excellent choice is Sixt, which has a downtown pickup and dropoff location at the Kempinski Hotel Corvinus in downtown Budapest. This makes it easy to access your rental car right in the heart of the city. 

https://www.sixt.com/ 

Sixt Downtown Pickup Location:
Kempinski Hotel Corvinus Budapest
Erzsébet tér 7-8., 1051 Budapest, Hungary

From Amber Studios, it's a 13-minute walk to the Kempinski Hotel, or you can take Metro Line 3 (The Blue Line) one stop to Deák Ferenc Square, right next to the hotel.
Imprint | privacy policy | FAQ

Concept, marketing, design, and programming by Rategain | Copyright ©